Design : a business case : thinking, leading, and managing by design / Brigitte Borja de Mozota, Steinar Valade-Amland ; illustrations, Morten U. Petersen, Reflekt Design, Copenhagen.

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书目详细资料
Main Authors: Borja de Mozota, Brigitte (Author), Valade-Amland, Steinar (Author)
格式: 电子书
语言:English
出版: New York, NY : Business Expert Press, 2020.
版:First edition.
丛编:Portfolio and project management.
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在线阅读:Click for online access
书本目录:
  • PART 1. What Is Design Management?
  • The Three Phases of Design and Design Management
  • PART 2. Why Design Management Now?
  • Four Theses on Design's Unsuccessful Penetration
  • The Ambidexterity and Ambiguity of Design
  • Disciplines and Attitudes
  • What Designers Want To Do...
  • Design Historically Lacks Business Orientation
  • How Much Do Designers Care about Business?
  • How Much Do Companies Know about Themselves?
  • How Do Companies and Managers Articulate
  • Their Needs for Design?
  • Tim Brown
  • Alexander Osterwalder
  • The Designence Model
  • Bridge
  • PART 3. The Most Imminent Challenges of Management
  • Innovation
  • Human Capital
  • Digital and Technological Capabilities
  • Competitive Advantage
  • Customer Experience
  • Bridge
  • PART 4. What Happens When Design Excellence
  • Is Added to Strategy?
  • Design Thinking in Practice
  • Design Management in Practice
  • What Happens When Design Excellence Is Added to Strategies for the Five Areas?
  • Innovation Strategies: How Design Excellence Contributes to Foster Innovation
  • Human Resources Strategies: How Design Excellence Helps Harvesting from Investments in Human Capital
  • Digitization Strategies: How Design Excellence Helps Build Meaningful Digital and Technological Experiences
  • Strategies for Competitive Advantage: How Design Excellence Helps Your Organization Strengthen Its Competitiveness
  • Improving Customer Experiences through Design Excellence
  • Design as Making Your Business Tangible
  • PART 5.
  • Design Management Excellence
  • Mapping Design in Organizations as Aesthetics in Organization Theory
  • Design Thinking in Business Education
  • "Dancing with Hierarchies" (Mary Parker Follett 1868 to 1933)
  • Building the Convergence between Design Leadership and Design Management
  • Crucial Difference # 1
  • Crucial Difference # 2
  • Crucial Difference # 3
  • Crucial Difference # 4
  • PART 6. From Design Excellence to Design as Core Competency
  • Strategic Intent and Design Governance
  • Building Design Capacity
  • Capacity Building in Organizations
  • Capacity Building in Strategic Design as Sensemaking
  • Capacity Building for Behavioral Change
  • Design Ability for Systemic Thinking
  • The Primacy of Purpose
  • Designers' Skills and Role
  • Designers' Skills as Driver of Management Value
  • Strategic Designers' Role as the Future Agents for Change
  • Inspire, Humanize, Experience. PART 7. Service Design: A Bridge to Cross
  • Service Design for Redesign of a Territory: A Story from Real Life
  • On Skills and Competences
  • On Embedding Design in Organizations
  • On Design and Design Leadership
  • On Prototyping and Bodily Intelligence
  • On User Centricity
  • On Design, Design Management, and Design Thinking
  • PART 8.
  • Final Reflections from the Authors
  • A New Generation of Leaders and Decision Makers
  • Leaders as System Thinkers
  • Why Matter Matters.